Payment Returns & Refunds
We process and ship within 4 business days of your order
The processing begins the following business day. A separate shipping confirmation email or call update when once the order is dispatched from our end. Please note that if you have purchased more than one product, they might be shipped separately and may not arrive on the same day.
Once the product has been shipped from our factory, you will receive an email or call with the shipping details received an update in 2 days ,
While it wouldn’t be possible for us to schedule a specific time for delivery, we’d love to help you with custom delivery instructions as best as we can. Just let us know after you have placed your order, and we will work with our delivery partners to try and accommodate your special request.
At KPR Furniture, we value our customers and strive to provide the best possible experience. We process orders on a first come first served basis and aim to dispatch them within 3 days from the date of order confirmation. Delivery time may vary based on courier travel distance, but we assure you that we will make every effort to ensure your order is delivered to you within 4 to 7 days. We want our customers to have a hassle-free experience and be able to schedule their delivery as per their convenience.
Our aim is to try to make our products affordable and accessible to most parts of India. Free shipping
we try and ensure the quality and safety of all products shipped. But still, if you have received a damaged product by any chance, Contact Us and we’ll arrange a replacement for you.
Once your return has been initiated, you will be required to share your official email address and bank account details on Contact us. Upon receiving the account details, you will receive a refund initiation confirmation and you will receive the amount back in your account within 7-10 working days.
In the event of courier damage or natural damage, we at KPR FURNITURE will investigate the issue and provide a resolution within 7 days.
If a refund request is approved, we will process the refund within 7-10 working days and the amount will be refunded to the original mode of payment or the customer’s bank account as per their preference.
f the return request is initiated within 3 days from the date of delivery, the full amount will be refunded to you. If you face any challenge after this period, please check out our Contact us and Warranty section to understand the next steps.
With our return processes, systematic approach and customer satisfaction at heart, we process all our customers’ returns for free.
Please keep a copy of the invoice ready with you while returning the Item. You’ll need to submit the reason if the item damaged so you have to provide a proof in that case with in 2day for the danged claim eligible receipt to the pick-up agent to initiate the return.
In case there is any discrepancy with your refund amount, Please click here to contact us with a copy of your invoice and we will be happy to help you out.
Once you have placed a return request, we will contact you within 48 hours to complete the return process. The arrangement for pickup of the product will be done after that. Once the return pickup is done and confirmation is received, we will initiate the refund within 48 hours. Depending on your payment method, the refund will reflect in your account within 7-10 days.
We can very easily refund the amount directly to your bank account. Just send us the bank account details on Contact Us, and we will initiate the refund on that account within 5 working days.
Don’t worry, we do not resell them. Each one of our customers always receives freshly made brand new item . The returned item are either disposed.
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